Question 1

Is Ali Ghali Chinese Supplier a retail store?

Accepted Answer

No. We are a B2B sourcing platform for traders, industrialists, distributors, and companies. Machinery can be evaluated for investors or professional end users, while commercial products are subject to factory and shipment minimums.

Question 2

What is the minimum order quantity?

Accepted Answer

Minimum order quantity varies by sector, product, and factory. It may be one machine, a defined commercial quantity, or a full container, and is confirmed in the offer after specifications are reviewed.

Question 3

What information is required for an accurate quotation?

Accepted Answer

We need the product or machine name, quantity or target capacity, key specifications, destination city or port, expected purchase timeline, and any available reference files or images.

Question 4

How does contracting work?

Accepted Answer

We provide formal contracts in Arabic and English detailing product specifications, pricing, delivery timeline, and payment terms.

Question 5

Do you provide machines and industrial projects?

Accepted Answer

Yes. We supply industrial machines and projects directly to investors and project owners, focusing on machines that we see as having real success, productivity, and a good profit return in the Iraqi market — based on our studies and experience of market needs.

Question 6

Can individuals buy through you?

Accepted Answer

Industrial machines and projects can be supplied to the end user and the investor directly. Most of the commercial products shown are intended for traders, distributors, and business owners.

Question 7

What is the delivery timeline?

Accepted Answer

Delivery timelines vary by product and quantity, typically ranging from 30 to 90 days from order confirmation.

Question 8

Do you provide guarantees?

Accepted Answer

Product warranty varies by manufacturer, category, and specification and is stated in the offer and contract when available. Supplier verification and pre-shipment inspection are separate services used to check conformity within the agreed inspection scope.

Question 9

How are the client's rights guaranteed?

Accepted Answer

Specifications, quantities, payment terms, preparation, delivery, and responsibilities are documented in a clear offer and contract. Protection depends on the agreed and documented terms, with execution followed within the service and contract scope.

Frequently Asked Questions