Frequently Asked Questions

No. We are a dedicated B2B commercial sourcing platform for merchants, industrialists, distributors, and enterprises. Industrial machinery can be evaluated for individual investors or professional users, whereas commercial trade goods are subject to minimum order quantities set by the factory and shipment nature.

The MOQ varies by sector, product category, and manufacturer; it may be a single machine, a specified commercial batch, or a full container load (FCL). The exact MOQ is specified in the commercial offer once the product and specifications are defined.

We require the product or machinery name, required quantity or production capacity, baseline technical specifications, destination city or port of entry, expected purchase timeline, and any available technical files or reference photos.

We provide official, legally binding contracts in both Arabic and English defining detailed product specifications, pricing, delivery schedules, and payment terms.

Yes, we supply machinery and complete industrial projects directly to investors and project owners, with a focus on machinery evaluated to possess high success potential, productivity, and rewarding ROI in the Iraqi market based on our research and accumulated market insight.

Machinery and industrial equipment can be supplied directly to end-user investors and professionals. However, most commercial trade goods displayed are reserved for merchants, distributors, and business owners.

Delivery timelines vary by product and volume, typically ranging between 30 to 90 days from order confirmation.

Product warranties vary by factory, category, and technical tier, and are clearly stated in the commercial offer and contract whenever available. Pre-shipment verification and technical inspection are independent services to ensure order compliance within the agreed inspection scope.

All technical specifications, quantities, payment terms, preparation schedules, delivery logistics, and mutual responsibilities are legally fixed in a transparent commercial offer and contract. Protection is founded upon documented agreements, with active follow-up within the defined scope of service and contract.